Curbside Service

  • Curbside Service
curbside graphic

AHPL Now Offering Curbside Pickup Service!

We were excited to hear that Governor Whitmer announced that public libraries may begin the process of opening safely, starting June 8th. The AHPL, however, is still preparing to make your library a safe place to visit, and the building will remain closed until further notice. Staff will be returning to work and will receive training and the personal protective equipment necessary to keep themselves, other staff, and the public safe.   In the interim, the AHPL will offer Curbside Pickup Service starting Monday, June 15th, so our Auburn Hills patrons can once again access materials for their learning and entertainment needs. During this first phase of reopening, there will be no library materials available between other libraries as they plan safe openings for their communities.  Because of this, only materials owned by AHPL can be requested. 

Phase 3-5 timeline

Ways to Make Requests

Online Self Service

Place holds on our catalog using this link. Please remember only AHPL items can be requested. Holds will be filled in the order they are received. After you receive the notification that your holds are available, a staff member will call you to schedule an appointment.

Online Live Chat

Chat with one of our friendly and knowledgeable librarians from the comfort of your own home! Get reader’s advisory selections and have us do the work for you. Use the chat bubble on any page on the site to get connected to a librarian, Monday through Friday 11 AM – 7 PM and Friday and Saturday 11 AM – 5 PM.

Phone

Call (248) 370-9466 (calls answered 11am – 7pm Monday – Thursday, 11am – 5pm Friday and Saturday), and our Library staff will assist you with placing your request. Holds will be filled in the order they are received. After you receive the notification that your holds are available, a staff member will call you to schedule an appointment.

Curbside Pickup

All curbside pickup service requests require an appointment. Once your hold is available, one of our staff members will call you to schedule a day and time to pick-up your holds.

Curbside Pickup Hours

  • 11am – 7pm, Monday through Thursday
  • 11am – 5pm, Friday and Saturday
  • All curbside pickup service requests require an appointment. 

Renewals

If no one if waiting for a specific item you have out, you can renew online or call the library at (248) 370-9466 to extend your due date. 

Returns

All materials will need to be returned in our outside return slot, in which materials will then be removed from your record sanitized and quarantined for 24 hours before being loaned out again. If you still have library materials check out please return your items by July 3rd. 

Safety

All staff working the service receive training and the personal protective equipment necessary to keep themselves, other staff, and the public safe. All employees wear face coverings according to The City of Auburn Hills policy, and the library asks that library patrons observe social distancing best practices.

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